Terms & Conditions

Service Description

Sacred Touch by Rob is a professional mobile therapeutic bodywork practice offering trauma-informed, non-sexual bodywork sessions for women across the Sunshine Coast, Brisbane, Byron Bay, Newcastle, Sydney, and Canberra.

Sessions are delivered in the client's home or private accommodation and are structured to support nervous system regulation, fascial release, lymphatic circulation, and stress response reduction.

Bookings & Payment

All sessions are confirmed upon receipt of payment or deposit as advised at the time of booking. Session times are reserved exclusively for the confirmed client and cannot be transferred to another person.

Bookings constitute agreement to these terms in full.

Cancellation Policy

Cancellations made more than 48 hours before the scheduled session will receive a full refund or credit toward a future booking.

Cancellations made within 48 hours of the session will forfeit 50% of the session fee.

No-shows or cancellations made on the day of the session will forfeit the full session fee.

Sacred Touch by Rob reserves the right to cancel or reschedule sessions due to practitioner illness, travel disruption, or circumstances outside reasonable control. In these cases, a full refund or rescheduled appointment will be offered.

Travel Fees

Sessions outside the Sunshine Coast are scheduled in batches when travel to a particular city is confirmed. Clients in the same location are grouped into the same travel period at no additional cost.

If you prefer not to wait for the next scheduled visit and would like to book a dedicated trip to your location, a travel fee will apply. This is confirmed in writing prior to the session and forms part of the total session investment.

Professional Standards

All sessions are conducted under strict professional boundaries, informed consent, and clear draping standards. Sessions are non-sexual in nature. Sacred Touch by Rob maintains a current National Police Check, available on request.

The practitioner reserves the right to decline or discontinue a session at any time if professional boundaries are not respected.

Health & Medical Disclaimer

Therapeutic bodywork is not a substitute for medical treatment. Clients are responsible for disclosing any relevant health conditions, injuries, medications, or contraindications prior to their session.

Sacred Touch by Rob does not diagnose, treat, or claim to cure any medical condition.

Client Responsibility

Clients are responsible for ensuring their home or accommodation is reasonably accessible and provides an appropriate space for the session. Any specific requirements should be communicated at the time of booking.

Information Collected

Sacred Touch by Rob collects only the personal information necessary to deliver and manage bookings. This includes name, contact details, location, and any health information voluntarily provided for the purpose of session preparation.

How Information Is Used

Personal information is used solely for the purpose of booking management, session preparation, and direct client communication. It is not used for marketing without explicit consent and is never sold or shared with third parties.

Data Storage

Client information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Australian law.

Confidentiality

All information shared before, during, or after a session is treated with strict confidentiality. Session content is not disclosed to any third party without the client's written consent, except where required by law.

Contact & Requests

Clients may request access to, correction of, or deletion of their personal information at any time by contacting:

Email: Hello@sacredtouch.com.au
Mobile: +61 414 254 601

Privacy Policy